<div class="content"><p>The SetAgentGroup packet is transmitted from a TAPI <a href="489de77f-16d8-4c4f-939a-f795e8b42893#gt_60e0e1fa-66fe-41e1-b5e3-ceab97e53506" data-linktype="relative-path">client</a> to a TAPI <a href="489de77f-16d8-4c4f-939a-f795e8b42893#gt_434b0234-e970-4e8c-bdfa-e16a30d96703" data-linktype="relative-path">server</a> in a <a href="489de77f-16d8-4c4f-939a-f795e8b42893#gt_8a7f6700-8311-45bc-af10-82e10accd331" data-linktype="relative-path">remote procedure call</a>.
Sending this packet sets the agent groups on which the agent is logged into on
a particular address.</p><table>
 <tbody><tr>
  <th><p><br/>0</p></th>
  <th><p><br/>1</p></th>
  <th><p><br/>2</p></th>
  <th><p><br/>3</p></th>
  <th><p><br/>4</p></th>
  <th><p><br/>5</p></th>
  <th><p><br/>6</p></th>
  <th><p><br/>7</p></th>
  <th><p><br/>8</p></th>
  <th><p><br/>9</p></th>
  <th><p>1<br/>0</p></th>
  <th><p><br/>1</p></th>
  <th><p><br/>2</p></th>
  <th><p><br/>3</p></th>
  <th><p><br/>4</p></th>
  <th><p><br/>5</p></th>
  <th><p><br/>6</p></th>
  <th><p><br/>7</p></th>
  <th><p><br/>8</p></th>
  <th><p><br/>9</p></th>
  <th><p>2<br/>0</p></th>
  <th><p><br/>1</p></th>
  <th><p><br/>2</p></th>
  <th><p><br/>3</p></th>
  <th><p><br/>4</p></th>
  <th><p><br/>5</p></th>
  <th><p><br/>6</p></th>
  <th><p><br/>7</p></th>
  <th><p><br/>8</p></th>
  <th><p><br/>9</p></th>
  <th><p>3<br/>0</p></th>
  <th><p><br/>1</p></th>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">Req_Func</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">Reserved1</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">dwRequestID</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">hLine</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">dwAddressID</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">lpAgentGroupList</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">Reserved2</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">Reserved3</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">Reserved4</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">Reserved5</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">Reserved6</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">Reserved7</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">Reserved8</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">Reserved9</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">Reserved10</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">VarData
  (variable)</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">...</p>
  </td>
 </tr>
</tbody></table><p><b>Req_Func (4 bytes): </b>An unsigned 32-bit
integer. The identifier of the function that will be invoked on the remote
server. This value MUST be set to 67.</p><dl>
<dd>
<p><b>Return Values</b></p>
</dd>
<dd>
<p>On completion of <a href="c28c36d0-579b-4e20-a100-f4e71012d5f8" data-linktype="relative-path">ClientRequest</a>, this field
contains the result of the encapsulated telephony request. A nonzero request ID
value indicates that the request is in progress and will complete
asynchronously, and a <a href="e0e8af90-24f1-4dbc-8d4e-01b8e4e7cb53" data-linktype="relative-path">LINEERR_Constants</a>
value indicates synchronous failure.</p>
</dd>
<dd>
<p>MUST return a positive request identifier if the
asynchronous operation starts; otherwise, the function MUST return one of these
negative error values:</p>
</dd>
<dd>
<table><thead>
  <tr>
   <th>
   <p>Name</p>
   </th>
   <th>
   <p>Value</p>
   </th>
  </tr>
 </thead><tbody><tr>
  <td>
  <p>LINEERR_INVALADDRESSID</p>
  </td>
  <td>
  <p>0x80000011</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_INVALADDRESSSTATE</p>
  </td>
  <td>
  <p>0x80000013</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_INVALAGENTGROUP</p>
  </td>
  <td>
  <p>0x80000058</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_INVALAGENTID</p>
  </td>
  <td>
  <p>0x80000057</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_INVALLINEHANDLE</p>
  </td>
  <td>
  <p>0x8000002B</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_INVALPARAM</p>
  </td>
  <td>
  <p>0x80000032</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_INVALPASSWORD</p>
  </td>
  <td>
  <p>0x80000059</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_INVALPOINTER</p>
  </td>
  <td>
  <p>0x80000035</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_NOMEM</p>
  </td>
  <td>
  <p>0x80000044</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_OPERATIONFAILED</p>
  </td>
  <td>
  <p>0x80000048</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_OPERATIONUNAVAIL</p>
  </td>
  <td>
  <p>0x80000049</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_RESOURCEUNAVAIL</p>
  </td>
  <td>
  <p>0x8000004B</p>
  </td>
 </tr><tr>
  <td>
  <p>LINEERR_UNINITIALIZED</p>
  </td>
  <td>
  <p>0x80000050</p>
  </td>
 </tr></tbody></table>
</dd></dl><p><b>Reserved1 (4 bytes): </b>An unsigned 32-bit
integer. MUST be set to zero when sent and MUST be ignored on receipt. </p><p><b>dwRequestID (4 bytes): </b>An unsigned 32-bit
integer. The identifier of the asynchronous request. </p><dl>
<dd>
<table><thead>
  <tr>
   <th>
   <p>Value</p>
   </th>
   <th>
   <p>Meaning</p>
   </th>
  </tr>
 </thead><tbody><tr>
  <td>
  <p>0x00000000</p>
  </td>
  <td>
  <p>The server MUST generate a unique positive request ID
  to return as the Ack_ReturnValue.</p>
  </td>
 </tr><tr>
  <td>
  <p>0x00000001 — 0x7FFFFFFF</p>
  </td>
  <td>
  <p>The server MUST use this value instead of generating a
  unique positive request ID.</p>
  </td>
 </tr></tbody></table>
</dd></dl><p><b>hLine (4 bytes): </b>An <a href="9a80ee5c-cf55-4a86-bd67-173059d6ff3c" data-linktype="relative-path">HLINE</a>. The handle to the
line device. This field MUST have been obtained by sending the <a href="2759c744-e040-4c5d-b4b5-215d391f0490" data-linktype="relative-path">Open</a> packet.</p><p><b>dwAddressID (4 bytes): </b>An unsigned 32-bit
integer. The identifier of the address for which the agent information is to be
changed. An address identifier is permanently associated with an address; the
identifier remains constant across operating system upgrades. A valid value of
dwAddressID is in the range 0 to dwNumAddresses –1. The client obtains
dwNumAddresses from the <a href="f236ea7a-c8a2-4681-b87c-9f0e07a01dc6" data-linktype="relative-path">LINEDEVCAPS</a>
obtained by sending a <a href="ee317c21-100e-48a3-bcce-e9991efff889" data-linktype="relative-path">GetDevCaps</a>
packet to the remote server.</p><p><b>lpAgentGroupList (4 bytes): </b>An unsigned 32-bit
integer. The offset, in bytes, in the VarData field of a <a href="3c5e122b-b903-48c9-8b97-0078eae5c896" data-linktype="relative-path">LINEAGENTGROUPLIST</a> packet.
This packet identifies the groups that the current agent will be logged into at
the address that is specified in the dwAddressID field.</p><p><b>Reserved2 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved3 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved4 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved5 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved6 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved7 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved8 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved9 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved10 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>VarData (variable): </b>A LINEAGENTGROUPLIST
packet that describes a list of ACD agent groups. This packet can contain an
array of <a href="d4f50427-b729-4dfd-a81c-1733969c8788" data-linktype="relative-path">LINEAGENTGROUPENTRY</a>
packets. </p></div>