<div class="content" name="SetAgentActivity" uuid="5bef7c67-efbc-4cbb-9a5c-df4cf9eb4091"><p>The SetAgentActivity packet is transmitted from a TAPI <a href="489de77f-16d8-4c4f-939a-f795e8b42893#gt_60e0e1fa-66fe-41e1-b5e3-ceab97e53506" data-linktype="relative-path">client</a> to a TAPI <a href="489de77f-16d8-4c4f-939a-f795e8b42893#gt_434b0234-e970-4e8c-bdfa-e16a30d96703" data-linktype="relative-path">server</a> in a <a href="489de77f-16d8-4c4f-939a-f795e8b42893#gt_8a7f6700-8311-45bc-af10-82e10accd331" data-linktype="relative-path">remote procedure call</a>.
Sending this packet sets the agent activity code that is associated with a
particular address.</p><table>
 <tbody><tr>
  <th><p><br/>0</p></th>
  <th><p><br/>1</p></th>
  <th><p><br/>2</p></th>
  <th><p><br/>3</p></th>
  <th><p><br/>4</p></th>
  <th><p><br/>5</p></th>
  <th><p><br/>6</p></th>
  <th><p><br/>7</p></th>
  <th><p><br/>8</p></th>
  <th><p><br/>9</p></th>
  <th><p>1<br/>0</p></th>
  <th><p><br/>1</p></th>
  <th><p><br/>2</p></th>
  <th><p><br/>3</p></th>
  <th><p><br/>4</p></th>
  <th><p><br/>5</p></th>
  <th><p><br/>6</p></th>
  <th><p><br/>7</p></th>
  <th><p><br/>8</p></th>
  <th><p><br/>9</p></th>
  <th><p>2<br/>0</p></th>
  <th><p><br/>1</p></th>
  <th><p><br/>2</p></th>
  <th><p><br/>3</p></th>
  <th><p><br/>4</p></th>
  <th><p><br/>5</p></th>
  <th><p><br/>6</p></th>
  <th><p><br/>7</p></th>
  <th><p><br/>8</p></th>
  <th><p><br/>9</p></th>
  <th><p>3<br/>0</p></th>
  <th><p><br/>1</p></th>
 </tr>
 <tr>
  <td colspan="32">Req_Func</td>
 </tr>
 <tr>
  <td colspan="32">Reserved1</td>
 </tr>
 <tr>
  <td colspan="32">dwRequestID</td>
 </tr>
 <tr>
  <td colspan="32">hLine</td>
 </tr>
 <tr>
  <td colspan="32">dwAddressID</td>
 </tr>
 <tr>
  <td colspan="32">dwActivityID</td>
 </tr>
 <tr>
  <td colspan="32">Reserved2</td>
 </tr>
 <tr>
  <td colspan="32">Reserved3</td>
 </tr>
 <tr>
  <td colspan="32">Reserved4</td>
 </tr>
 <tr>
  <td colspan="32">Reserved5</td>
 </tr>
 <tr>
  <td colspan="32">Reserved6</td>
 </tr>
 <tr>
  <td colspan="32">Reserved7</td>
 </tr>
 <tr>
  <td colspan="32">Reserved8</td>
 </tr>
 <tr>
  <td colspan="32">Reserved9</td>
 </tr>
 <tr>
  <td colspan="32">Reserved10</td>
 </tr>
</tbody></table><p><b>Req_Func (4 bytes): </b>An unsigned 32-bit
integer. The identifier of the function that will be invoked on the remote
server. This value MUST be set to 66.</p><dl>
<dd>
<p><b>Return Values</b></p>
</dd>
<dd>
<p>On completion of <a href="c28c36d0-579b-4e20-a100-f4e71012d5f8" data-linktype="relative-path">ClientRequest</a>, this field
contains the result of the encapsulated telephony request. A nonzero request ID
value indicates that the request is in progress and will complete
asynchronously, and a <a href="e0e8af90-24f1-4dbc-8d4e-01b8e4e7cb53" data-linktype="relative-path">LINEERR_Constants</a>
value indicates synchronous failure.</p>
</dd>
<dd>
<p>MUST return a positive request identifier if the
asynchronous operation starts; otherwise, the function MUST return one of these
negative error values:</p>
</dd>
<dd>
<table><thead>
  <tr>
   <th>
   <p>Name</p>
   </th>
   <th>
   <p>Value</p>
   </th>
  </tr>
 </thead><tbody><tr>
  <td>LINEERR_INVALADDRESSID</td>
  <td>0x80000011</td>
 </tr><tr>
  <td>LINEERR_INVALADDRESSSTATE</td>
  <td>0x80000013</td>
 </tr><tr>
  <td>LINEERR_INVALAGENTACTIVITY</td>
  <td>0x8000005B</td>
 </tr><tr>
  <td>LINEERR_INVALLINEHANDLE</td>
  <td>0x8000002B</td>
 </tr><tr>
  <td>LINEERR_INVALPOINTER</td>
  <td>0x80000035</td>
 </tr><tr>
  <td>LINEERR_NOMEM</td>
  <td>0x80000044</td>
 </tr><tr>
  <td>LINEERR_OPERATIONFAILED</td>
  <td>0x80000048</td>
 </tr><tr>
  <td>LINEERR_OPERATIONUNAVAIL</td>
  <td>0x80000049</td>
 </tr><tr>
  <td>LINEERR_RESOURCEUNAVAIL</td>
  <td>0x8000004B</td>
 </tr><tr>
  <td>LINEERR_UNINITIALIZED</td>
  <td>0x80000050</td>
 </tr></tbody></table>
</dd></dl><p><b>Reserved1 (4 bytes): </b>An unsigned 32-bit
integer. MUST be set to zero when sent and MUST be ignored on receipt. </p><p><b>dwRequestID (4 bytes): </b>An unsigned 32-bit
integer. The identifier of the asynchronous request. </p><dl>
<dd>
<table><thead>
  <tr>
   <th>
   <p>Value</p>
   </th>
   <th>
   <p>Meaning</p>
   </th>
  </tr>
 </thead><tbody><tr>
  <td>0x00000000</td>
  <td>The server MUST generate a unique positive request ID to return as the Ack_ReturnValue.</td>
 </tr><tr>
  <td>0x00000001 — 0x7FFFFFFF</td>
  <td>The server MUST use this value instead of generating a unique positive request ID.</td>
 </tr></tbody></table>
</dd></dl><p><b>hLine (4 bytes): </b>An <a href="9a80ee5c-cf55-4a86-bd67-173059d6ff3c" data-linktype="relative-path">HLINE</a>. The handle to the
line device. This field MUST have been obtained by sending the <a href="2759c744-e040-4c5d-b4b5-215d391f0490" data-linktype="relative-path">Open</a> packet.</p><p><b>dwAddressID (4 bytes): </b>An unsigned 32-bit
integer. The identifier of the address for which the agent activity code is to
be changed. An address identifier is permanently associated with an address;
the identifier remains constant across operating system upgrades. A valid value
of dwAddressID is in the range 0 to dwNumAddresses –1. The client obtains
dwNumAddresses from the <a href="f236ea7a-c8a2-4681-b87c-9f0e07a01dc6" data-linktype="relative-path">LINEDEVCAPS</a>
obtained by sending a <a href="ee317c21-100e-48a3-bcce-e9991efff889" data-linktype="relative-path">GetDevCaps</a>
packet to the remote server.</p><p><b>dwActivityID (4 bytes): </b>An unsigned 32-bit
integer. New agent activity id. The meaning of all values of this parameter are
specific to the application and call center server.</p><p><b>Reserved2 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved3 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved4 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved5 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved6 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved7 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved8 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved9 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p><p><b>Reserved10 (4 bytes): </b>An unsigned 32-bit
integer. This field is used for padding and MUST be ignored on receipt. It can
be any value.</p></div>