From 3987268c680146444ecd9c37755dc7d3a6fc7c48 Mon Sep 17 00:00:00 2001 From: Lou Stella Date: Wed, 26 Oct 2022 13:40:21 -0500 Subject: [PATCH 1/2] Update issue templates --- .github/ISSUE_TEMPLATE/bug_report.md | 27 +++++++++++++++++++++++ .github/ISSUE_TEMPLATE/feature_request.md | 20 +++++++++++++++++ 2 files changed, 47 insertions(+) create mode 100644 .github/ISSUE_TEMPLATE/bug_report.md create mode 100644 .github/ISSUE_TEMPLATE/feature_request.md diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md new file mode 100644 index 0000000000..1ffd32323f --- /dev/null +++ b/.github/ISSUE_TEMPLATE/bug_report.md @@ -0,0 +1,27 @@ +--- +name: Bug report +about: Create a report to help us improve +title: "[BUG]" +labels: bug +assignees: '' + +--- + +## **If you have a Splunk Support contract, creating a support case for your issue may result in faster resolution.** + + +### **Describe the bug** +A clear and concise description of what the bug is. + +### **Expected behavior** +A clear and concise description of what you expected to happen. + +### **Screenshots** +If applicable, add screenshots to help explain your problem. + +### **App Version:** + - ESCU: [e.g. 3.51.0] + - Splunk Security Essentials: [e.g. 3.5.0] + +### **Additional context** +Add any other context about the problem here. diff --git a/.github/ISSUE_TEMPLATE/feature_request.md b/.github/ISSUE_TEMPLATE/feature_request.md new file mode 100644 index 0000000000..11fc491ef1 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/feature_request.md @@ -0,0 +1,20 @@ +--- +name: Feature request +about: Suggest an idea for this project +title: '' +labels: enhancement +assignees: '' + +--- + +**Is your feature request related to a problem? Please describe.** +A clear and concise description of what the problem is. Ex. I'm always frustrated when [...] + +**Describe the solution you'd like** +A clear and concise description of what you want to happen. + +**Describe alternatives you've considered** +A clear and concise description of any alternative solutions or features you've considered. + +**Additional context** +Add any other context or screenshots about the feature request here. From 5096d16a5f188636f2dc08d54cde04666e62f352 Mon Sep 17 00:00:00 2001 From: Lou Stella Date: Wed, 26 Oct 2022 13:44:51 -0500 Subject: [PATCH 2/2] Updating README's support instructions --- README.md | 6 ++++-- 1 file changed, 4 insertions(+), 2 deletions(-) diff --git a/README.md b/README.md index 4079caef1f..14f69206f9 100644 --- a/README.md +++ b/README.md @@ -110,13 +110,15 @@ A complete use case, specifically built to detect, investigate, and respond to a We welcome feedback and contributions from the community! Please see our [contributing to the project](https://github.com/splunk/security_content/wiki/Contributing-to-the-Project) for more information on how to get involved. ## Support 💪 -Please use the [GitHub Issue Tracker](https://github.com/splunk/security_content/issues) to submit bugs or request features. +If you are a Splunk Enterprise customer with a valid support entitlement contract and have a Splunk-related question, you can open a support case on the https://www.splunk.com/ support portal. + +Please use the [GitHub Issue Tracker](https://github.com/splunk/security_content/issues) to submit bugs or feature requests using the templates to the Threat Research team directly. If you have questions or need support, you can: * Post a question to [Splunk Answers](http://answers.splunk.com) * Join the [#security-research](https://splunk-usergroups.slack.com/archives/C1S5BEF38) room in the [Splunk Slack channel](http://splunk-usergroups.slack.com) -* If you are a Splunk Enterprise customer with a valid support entitlement contract and have a Splunk-related question, you can also open a support case on the https://www.splunk.com/ support portal + ## License